Returns & Exchanges

We strive to ensure complete satisfaction with every purchase made through our retail platform. If you are not entirely satisfied, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.